Otelo is not just a Telecommunications Provider to our customers, but a “Friend” who understands the need and importance of efficient and affordable telecommunication services.
Otelo Telecommunications Sdn Bhd (Otelo) was incorporated in 1997. We are a leading provider of discounted calls services, broadband IP calls services, IDD calling cards and innovative solutions redefining how communications services are consumed. In 2006, we received venture capital funding via our holding company, Primarak Holdings Sdn Bhd.
The investment comes from Photonics Venture Capital (a venture capital management company appointed by the Malaysian Venture Capital Management Bhd (“MavCap”) in December 2006). MavCap is the venture capital investment arm of the Finance Ministry (Kementerian Kewangan Malaysia).
 | In a global world, whereby profit margins are dwindling due to intense competitions, optimization of expenses is very important. It has a direct impact on the bottom line of every company. Otelo working together with our technology arm, Voicehub Communications Sdn Bhd, strives to provide innovative solutions by redefining how communications services are consumed, and ensuring that expenses are reduced to a minimum. We are continuously introducing competitive and flexible packages for our customers to tailor to their consumption patterns. |
Our Philosophy Is:
Our Vision
To be the most innovative & a formidable call service provider in Malaysia, redefining how communications services is consumed, thereby providing unmatched product value to our users, & stakeholders
Our Mission
We are committed to provide comprehensive and quality assured telecommunication services through
Our Objective
To provide a world-class service in an effective, prompt and excellent customer service to our valued customers. We deliver quality and benefits of affordable communication products and services. To cultivate an environment that promotes innovation, trust and excellence.
Our Address
Otelo Telecommunications Sdn Bhd, B-1-3A & B-2-3A, TTDI Plaza,
Jalan Wan Kadir 3, Taman Tun Dr. Ismail
60000, Kuala Lumpur
Telephone No.: +603 7726 2200
Fax No: +603 7726 2060
Customer Service: +603 7728 2200
Customer Service Fax: +603 7728 2060
Email : enquire@otelo.com.my
Penang Branch:
Address :
303-5-16 Krystal Point, Jalan Sultan Azlan Shah,
11900 Penang
Tel : +604 642 0069
Fax : +604 642 6069
Our Management Team
 | DATO’ HJ AYOB BIN HAJI IDRIS, Chairman For 33 years, Dato’ HJ Ayob has held various senior government posts. He was the Former Finance & Administrative Head of the Ministry of Rural Development. Now retired, his last posting was in Penang as the Director of JPJ (Dept of Road Transport, Transport Ministry) and Director of ICU (Implementation and Coordination Unit for Bumiputera Penang) in the Prime Minister’s Department |
KIT LIM, Founder & Chief Executive Officer Founder and visionary for the company, he began his career with DiGi Telecommunications Sdn. Bhd. (then Mutiara Telecom) in 1995. When he left DiGi in 2000, he was the Senior Manager of International Carrier Services responsible for business strategy, sales and marketing of DiGi’s International Business. He then joined as its Marketing Director of Bandwidth Asia Ltd. Hong Kong, which was financially supported by Prudential Asset Management Asia. In 2002, Kit Lim was seconded by Unified Communications Holdings Limited, a company listed on the main-board SGX in Singapore, to head its operations and technical division. In 2004, Kit Lim acquired equity in then Nastech Security Sdn. Bhd., and transformed it into what Otelo Telecom is now. Kit Lim graduated with a Master of Science degree in Computing Science, majoring in Telecommunications, and Bachelor of Science in Computing specialization in Business Studies, from University of Alberta, Canada. |  |
 | JAMES LIM, General Manager, Sales & Marketing James obtained his Bachelor ’s Degree in Accounting and Computer Science from The Australian National University, Australia. James started his career as a business analyst in 1990 with Dun & Bradstreet. Over a 10-year period in Dun & Bradstreet, he held various positions, where he was responsible for sales, business development and management. James is also a member of the Australian Society Certified Practicing Accountant in Australia. James joined Otelo Telecommunications Sdn Bhd in 2006 as the General Manager of Sales & Marketing |
DARYL CHIN, Senior Manager, TDTone Marketing Daryl comes with more than 20 years of sales and marketing experience in various industries. An astute and animated speaker, Daryl impresses us with his simple and explosives steps to be successful in the TDTone business. ‘3+2=Success’ is a ‘Sure Fire, Sure Win’ and ‘Easy Do Easy Earn!’ approach coined by Daryl to achieve financial success in an effective and powerful manner. |  |
